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Privacy Policy

AuthentiX Media

Operated by Estamax s.r.o., Narcisová 6053/12, 900 27 Bernolákovo, Slovakia

Last updated: 11/30/2025


1. INTRODUCTION

AuthentiX Media (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.


This Privacy Policy explains:

  • what data we collect

  • how we use it

  • how it is stored

  • how your rights under GDPR are protected

  • how you can contact us about your information


This Policy applies to:

  • visitors of our website

  • clients and prospective clients

  • UGC creators we work with

  • any individual who interacts with AuthentiX Media


2. DATA CONTROLLER

AuthentiX Media is operated by:


Estamax s.r.o.Narcisová 6053/12900 27 BernolákovoSlovak Republic

Company ID (IČO): 53794354Tax ID (DIČ): 2121492032VAT ID (IČ DPH): SK2121492032


Contact email: info@authentixmedia.com


Under GDPR, Estamax s.r.o. acts as the Data Controller for all personal data processed via this website.


3. PERSONAL DATA WE COLLECT

We may collect the following categories of information:


3.1 Information You Provide Directly

  • Name, email address, phone number

  • Company details

  • Billing and invoicing information

  • Project briefs or creative requirements

  • Files, attachments, or product information you send

  • Information sent through contact forms


3.2 Creator-Specific Data

If you apply or work with us as a UGC creator, we may also collect:

  • Your bio and portfolio information

  • Social media handles

  • Pricing and service information

  • Shipping address for receiving products

  • Video samples provided for your creator profile


3.3 Automatically Collected Data

Through cookies and analytics tools:

  • IP address

  • Device type

  • Browser data

  • Pages viewed and time on page

  • Referral sources

  • Basic demographic and site usage data


3.4 Communication Data

  • Emails

  • Messages

  • Call notes

  • Project communication stored in our CRM


4. PURPOSES OF DATA PROCESSING

We process personal data for the following purposes:


4.1 To Provide Services

  • Delivering UGC content

  • Managing client orders

  • Creator matching and project coordination

  • Sending files, drafts, and deliverables


4.2 Administrative & Legal Purposes

  • Contract creation

  • Invoicing and accounting

  • Compliance with tax and legal obligations


4.3 Communication

  • Responding to inquiries

  • Sending project updates

  • Support and customer service


4.4 Marketing (where permitted)

  • Sending relevant offers

  • Providing updates about new services

  • Retargeting and advertising through cookies


We never sell your data.


5. LEGAL BASIS FOR PROCESSING (GDPR)

We process your data under the following lawful bases:

  • Contractual necessity – to deliver services you request

  • Legitimate interest – for analytics, website optimization, fraud prevention

  • Legal obligation – accounting, tax compliance

  • Consent – for marketing emails and cookies


6. DATA SHARING AND THIRD PARTIES

We may share your data with trusted service providers:


6.1 Operational Tools

  • Wix (website hosting & forms)

  • Google Workspace (email, drives, spreadsheets)

  • Stripe / PayPal (payments, if used in future)

  • CRM or project management tools (Notion, ClickUp, etc.)


6.2 UGC Creators

If you are a client ordering UGC content, we may share necessary project details with selected creators:

  • shipping information

  • creative brief

  • product details


6.3 Analytics & Marketing

  • Google Analytics

  • Meta (Facebook) pixel

  • TikTok pixel


These third parties act as Data Processors under GDPR.

We never sell your personal data to third parties.


7. INTERNATIONAL DATA TRANSFERS

Because we work with creators and clients worldwide, data may be transferred:

  • within the EU

  • to the United States

  • to Canada

  • to other countries where creators are located


Transfers outside the EU are protected by:

  • Standard Contractual Clauses (SCCs)

  • GDPR-compliant processor agreements

  • Adequacy decisions where available


8. DATA RETENTION

We retain personal data only as long as necessary:

  • Project data: 5 years

  • Accounting & invoices: 10 years (required by Slovak law)

  • Creator applications: 2 years

  • Marketing emails: until you unsubscribe

  • Analytics data: 24–38 months (depending on tool settings)


After the retention period, data is securely deleted.


9. YOUR RIGHTS UNDER GDPR

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Delete your data (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Port your data

  • Withdraw consent at any time


To exercise any rights:📬 info@authentixmedia.com


We respond within 30 days.


10. COOKIES

Our website uses cookies to:

  • Improve site functionality

  • Analyze visitor behavior

  • Personalize marketing


You can manage or disable cookies in your browser settings.

A full Cookie Notice will be provided via a banner on first visit.


11. SECURITY MEASURES

We implement multiple safeguards:

  • Encrypted website (SSL)

  • Secure server infrastructure

  • Access controls & authentication

  • Regular backups

  • Zero-trust sharing policies


No system is 100% secure, but we use industry-standard best practices.


12. UGC CREATOR PRIVACY NOTES

Creators agree that:

  • Samples submitted may be displayed on our website with credit

  • Clients may receive their shipping address

  • Communication occurs through approved channels (Fiverr, email, or our CRM)


Creators may request removal of their profile at any time.


13. CHILDREN’S PRIVACY

Our services are not directed at individuals under 18.We do not knowingly collect data from minors.


14. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically.We will update the “Last Updated” date at the top.


15. CONTACT INFORMATION

For any privacy inquiries:


Estamax s.r.o.Narcisová 6053/12900 27 BernolákovoSlovak Republic

📧 info@authentixmedia.com

 

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